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"Unable to open": what it means

LiveFor: All staff

Your access level does not include that area; ask an Admin.

When BMS says Unable to Open followed by an area, such as Unable to Open Settings, your access level does not include that area.

A page reading Unable to Open Settings: Your access level does not include Settings. Ask an Admin at your firm to change it.
Unable to Open Settings.

Ask an Admin at your firm to change your access or permissions; see Edit a colleague’s permissions.

Unable to Open This Page with “It does not exist, or it has been deleted” means something else: the record has gone, or the link is wrong. Find it again from its list.

Still need help?

Ask your firm's BMS admin first: they can see your access level and your firm's settings. Clients of a firm should contact their accountant.

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