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Clear items and reach Triage zero

LiveFor: All staff

Clear one item, or Clear Today and Clear This Week in list view.

Clearing moves an item to Cleared and marks it read. Nothing is deleted, and new activity on the item brings it back.

Open it and press Clear (the tick) in the action bar, or choose Clear in More actions.

An email open in Triage with numbered rings on the action bar: Add to work, Assign, Remind me, Save to Later, Clear and More actions.
The action bar: Add to work (1), Assign (2), Remind me (3), Save to Later (4), Clear (5) and More actions (6).

In List view, each day has its own link: Clear Today, Clear Yesterday, Clear This Week or Clear Earlier.

Triage in List view with the Clear link of a day group ringed.
Clear a whole day's items in one press.

Or tick several items and press Clear above the list.

Open Cleared, open the item and press Save to Later. Then open it from Later and press Return to Triage.

Still need help?

Ask your firm's BMS admin first: they can see your access level and your firm's settings. Clients of a firm should contact their accountant.

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