Credit notes
Write off or return work to unbilled.
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Open the invoice and choose Create Credit Note from the … menu.
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Choose the Lines to credit, and what happens to the work:
- Write off the amount, or
- Return the work and time to unbilled, to bill it again later.
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Save, then Post the credit note.

Any credit not used on the invoice stays as Remaining, and can be applied to another of the client’s invoices.