Skip to content

Contacts and clients

Clients, groups, relationships, tags and segments.

For: All staff

Contacts list

  • The contacts list and its viewsLiveBeing written

    All, My Contacts, People, Organizations, Client Groups and Archived.

  • Add a contactLiveBeing written

    Person, Organization or Client Group; contact type cannot change later.

  • Import contacts from a CSV fileLiveBeing written

    Bring a client list in from a spreadsheet.

  • Export contactsLiveBeing written

    Download all or selected contacts.

  • Update many contacts at onceLiveBeing written

    Bulk tag, type, client owner and manager, create work, delete.

A client record

  • Tour of a client recordLiveBeing written

    Timeline, Work, Time & Budget, Billing, Documents, Details and Relationships.

  • Post a note on a client timelineLiveBeing written

    Record a call or meeting.

  • A client's workLiveBeing written

    Every open job for the client.

  • A client's documentsLiveBeing written

    From client, shared with client, and folders.

  • Edit client details and the client teamLiveBeing written

    Basics, contact details, client owner and manager, cards and custom fields.

  • Relationships: directors, trustees and familyLiveBeing written

    Link people and entities, like the MYOB AE Associated tab.

  • Client groups and membersLiveBeing written

    Group a family or business group and see its members.

  • Archive, restore or delete a contactLiveBeing written

    Keep the list current without losing history.

  • WIP and billing figures on a clientMYOB AE firmsBeing written

    In a MYOB AE firm these tabs show MYOB AE figures, never retyped.

Tags and segments

  • Tag clients and client groupsLiveBeing written

    Your own tags, applied in bulk and used to filter and group lists and reports.

  • Manage tagsLiveBeing written

    Create, colour, rename, merge and delete tags.

  • Segments: saved client listsLiveBeing written

    Save a filtered list of clients to reuse and share.