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Tour of a work item

LiveFor: All staff

Header fields and the Timeline, Tasks, Integrations, Time & Budget, Documents and Details tabs.

A job opens in its own dark frame, with the header across the top and six tabs.

A work item, BAS Q1 2026-27 for Sarah Mitchell, with its header fields Client, Assigned To, Status, Queue, Repeats, Due and Tasks, and its tabs.
A work item.
Field Press it to
Client Open the client.
Assigned to Hand the job to someone else.
Status Move the job on.
Queue Change its queue, where queues are used.
Repeats Set up or open its repeating schedule.
Due Edit its dates.
Tasks See how many tasks are done.

Start the timer times your work on it; Work item options (the three dots) holds everything else.

  • Timeline: notes, emails, client activity and changes; see The timeline.
  • Tasks: sections and tasks, client requests and signatures; see Tasks and sections.
  • Integrations: tasks added by connected apps, and eSignature requests.
  • Time & Budget: budget, time and fees; see Budget, time and fees.
  • Documents: files on the job.
  • Details: dates, team, privacy, tags and custom fields.

Press x at the top left to go back to Work.

Still need help?

Ask your firm's BMS admin first: they can see your access level and your firm's settings. Clients of a firm should contact their accountant.

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